Terms and Conditions
Company Torotorrisi s.r.o., based in Rámová 1, Praha 1.
Identification number: 24131563. registered in the Commercial Register led by the Municipal Court in Prague, section C, insert 181475
for selling goods using an online shop under the URL: spacepraga.com
1. INTRODUCTORY PROVISIONS
1.1. Terms and Conditions (hereinafter „Terms and Conditions“) of company Torotorrisi s.r.o., Rámová 1, Praha 1,
identification number: 24131563, registered in the Commercial Register led by the Municipal Court in Prague, section C, insert 181475
(hereinafter „seller“) are adjusted in accordance with provision §1751 paragraph 1 of law number 89/2012 Sb., civil code (hereinafter
„civil code“) mutual rights and obligations of the cojntracting parties arising in connection or based on purchase contract (hereinafter „purschase contract“) disclosed in between seller and a different individual (hereinafter „buyer“) through the eshop of the seller. The eshop is operated by owner on website place under the URL:
(hereinafter„web page“), through the web page interface (herinafter „web page interface of the shop “).
1.2. Business terms do not apply to cases where a person intending to buy the goods from a seller is a legal person
person or person who acts when ordering goods in the course of their business or in their independent performance
1.3. Provisions derogating from the terms and conditions may be negotiated in the sales contract. Deviate arrangements in the sales contract have
prior to the terms of the business terms.
1.4. Business terms and conditions are an integral part of the sales contract. The purchase contract and the business terms are prepared
in Czech language. The purchase contract can be concluded in the Czech language.
1.5. The seller may change or add the wording of the business terms. This provision is without prejudice to rights and obligations arising
during the effective date of the business terms.
2. USER ACCOUNT
2.1. Based on buyer registration made on a website, buyers can access their user interface.
From its user interface, the buyer can perform the ordering of goods (hereinafter referred to as the "user account"). If it's a web
the trade interface allows the buyer to order the goods also without registration directly from the web interface of the store.
2.2. When registering on a web page and ordering goods, the buyer is obligated to indicate correctly and truthfully all data. Data
specified in the user account, the buyer is obliged to update upon any change. The data provided by the buyer in the user account
account and the seller is considered correct when ordering the goods.
2.3. Access to the user account is secured by user name and password. Buyer is required to maintain confidentiality regarding
information necessary to access his / her user account.
2.4. The buyer is not authorized to allow the use of the user account to third parties.
2.5. The seller may cancel the user account, especially if the buyer does not use his user account for more than 1 year,
or if the buyer violates his obligations under the purchase contract (including business terms).
2.6. The buyer notes that the user account may not be available continuously, especially with regard to the necessary maintenance
hardware and software equipment of the vendor, or necessary maintenance of hardware and software of third parties.
3. CONCLUSION OF THE PURCHASE CONTRACT
3.1. All presentations of goods placed in the web interface of the shop are informative and the seller is not obliged to
to conclude a purchase contract for these goods. Section 1732 (2) of the Civil Code does not apply.
3.2. The store's web interface contains information about the goods, including the prices of individual goods and the cost of the return
goods, if such goods can not be returned by their normal postal route. Product prices are listed inclusive
value added tax and all related charges. Product prices remain valid for as long as they are displayed
in the web interface of the store. This provision does not limit the seller's ability to conclude the purchase contract individually
3.3. The store's web interface also includes information on the cost of packaging and delivering goods. Cost information
associated with the packaging and delivery of the goods listed in the web interface of the store is valid only in cases when the goods are delivered
within the territory of the Czech Republic.
3.4. To order the goods, the buyer completes the order form in the web interface of the store. The order form contains
in particular information on:
3.4.1. ordered goods (the ordered goods "put" the buyer into the electronic shopping cart of the web interface of the store)
3.4.2. the method of payment of the purchase price of the goods, details of the required delivery method of ordered goods and
3.4.3. information on the costs associated with the supply of goods (collectively referred to as the "Order").
3.5. Before sending the order to the seller, the buyer is allowed to check and modify the data that the buyer orders
even with regard to the buyer's ability to detect and correct errors resulting from entering the data into the order. Order
Buyer sends the seller to the seller by clicking the "Order" button. The details given in the order are considered by the seller
for the right. Seller shall acknowledge receipt by the Seller immediately upon receipt of the order to the buyer by e-mail,
Buyer's e-mail address listed in the user account or in the order (hereinafter referred to as the "buyer's e-mail address").
3.6. The seller is always entitled depending on the nature of the order (quantity of goods, purchase price, estimated cost
on the transport) to ask the buyer for additional confirmation of the order (for example, in writing or by telephone).
3.7. The contractual relationship between the seller and the buyer arises from the delivery of the order (acceptance) received by the seller
buyer by e-mail, to the e-mail address of the buyer.
3.8. The buyer agrees to use remote means of communication when concluding the purchase contract. Costs incurred by the buyer
when using remote means of communication in connection with the conclusion of a purchase contract (costs of Internet connection,
costs of telephone calls) are covered by the buyer himself, and these costs are not different from the basic rate.
4. PRODUCT PRICE AND PAYMENT CONDITIONS
4.1. The buyer may pay the price of the goods and any costs associated with delivering the goods under the purchase contract to the seller following
methods: cashless via the payment system; cashless payment card;
4.2. Together with the purchase price, the buyer is obliged to pay the seller also the costs associated with the packaging and delivery of the goods in the agreed
amount. Unless otherwise specified, the purchase price and the costs associated with the delivery of the goods are further understood.
4.3. The seller does not ask the buyer for a deposit or other similar payment. This is without prejudice to the provisions of Article 4.1. business
conditions regarding the obligation to pay the purchase price of the goods in advance.
4.4. In the case of cash payment or cash on delivery, the purchase price is payable upon receipt of the goods. In case of non-cash
payment is the purchase price payable within days of the purchase agreement.
4.5. In the case of non-cash payment, the buyer is obliged to pay the purchase price of the goods together with a variable symbol
payments. In the case of a non-cash payment, the purchaser's obligation to pay the purchase price is fulfilled at the moment of crediting the relevant amount
to the seller's account.
4.6. Seller is entitled, especially if the buyer does not receive additional confirmation of the order (Article 3.5),
require payment of the entire purchase price before the goods are dispatched to the buyer. Article 2119 (1) of the Civil Code
does not apply.
4.7. Any discounts on the price of goods provided by the seller to the buyer can not be combined.
4.8. In the ordinary course of trade, or as otherwise provided by generally binding legal regulations, the
payments made on the basis of the purchase contract to the buyer tax document - invoice. The seller is the taxpayer of the value added tax.
Tax document - the invoice is issued by the seller to the buyer after payment of the price of the goods and sent to him in electronic form on the electronic
4.9. Under the Sales Records Act, the seller is required to issue a receipt to the buyer. At the same time, he is required to record the received revenue
with the tax administrator online; in the event of a technical failure, within 48 hours at the latest.
5. WITHDRAWAL FROM THE SALES CONTRACT
5.1. The Buyer notes that under Section 1837 of the Civil Code, it is not possible to withdraw, inter alia, from the Purchase Contract
goods which have been modified according to the buyer's wish or for him, from the purchase contract for the supply of goods that is perishable,
as well as goods which have been irreversibly mixed with other goods after delivery, from a sales contract for the supply of goods in sealed packaging which
the consumer has removed it from the packaging and can not be returned for hygienic reasons and from the purchase contract for the delivery of sound or image recordings
or a computer program if it violated their original packaging.
5.2. If it is not the case referred to in Article 5.1 of the Business Terms or any other case where the Buyer can not withdraw from the Purchase Contract,
in accordance with the provisions of Section 1829 (1) of the Civil Code, the right to withdraw from the purchase contract within 14 (fourteen) days of the takeover
in the case of several types of goods or the delivery of several parts in the case of a contract of sale, this period runs from the date of receipt
last delivery of goods. The withdrawal from the sales contract must be sent to the seller within the time limit specified in the previous sentence.
In order to withdraw from the purchase contract, the buyer may use the model form provided by the seller, which forms an attachment to the business
conditions. Withdrawal from the sales contract may be made by the buyer, inter alia, to the address of the seller's premises or to the electronic address
mail of the seller.
5.3. In the case of withdrawal from the purchase contract according to Art. 5.2 of the Business Terms, the purchase contract is canceled from the beginning. Goods must be buyers
Seller is returned within 14 (fourteen) days of delivery of the withdrawal from the sales contract to the seller. If the buyer withdraws from the purchase
the buyer bears the cost of returning the goods to the seller, even if the goods can not be returned for
nature by the usual postal route.
5.4. In case of withdrawal from the purchase contract according to Article 5.2 of the Business Terms and Conditions, the Seller shall refund the funds received from the Buyer
within 14 (fourteen) days of withdrawal from the Purchase Agreement in the same manner as the Seller has accepted from the Purchaser.
The seller is also entitled to return the performance provided by the buyer upon return of the goods to the buyer or otherwise, provided that the buyer
will agree and will not incur additional costs to the buyer. If the buyer withdraws from the purchase contract, the seller is not obliged to return the received
funds to the buyer before the buyer returns the goods or proves that the goods have been dispatched to the seller.
5.5. The Seller is entitled to indemnify unilaterally the Buyer's claim for a refund of the purchase price.
5.6. In cases where the buyer has the right to withdraw from the sales contract in accordance with the provision of Section 1829 (1) of the Civil Code,
the seller is also entitled to withdraw from the sales contract at any time until the buyer has received the goods. In that case he will return
selling the buyer the purchase price without undue delay, by credit card to the account specified by the buyer.
5.7. If a gift is provided to the buyer together with the goods, the gift agreement between the seller and the buyer is concluded with the franking
on the condition that the buyer withdraws from the purchase contract, the gift agreement for such a gift of effectiveness
and the buyer is obliged to return the given gift together with the goods to the seller.
6.SHIPPING AND TRANSPORTATION OF THE PRODUCTS
6.1. If the mode of transport is agreed upon by a buyer's special request, the buyer bears the risk and any additional
costs associated with this mode of transport.
6.2. If the seller is obliged under the purchase contract to deliver the goods to the place specified by the buyer in the order, the buyer is obliged to take over
goods upon delivery.
6.3. If, for reasons on the part of the buyer, it is necessary to deliver the goods repeatedly or in a manner other than that stated
in the order, the buyer is obliged to pay the costs associated with the repeated delivery of the goods, respectively. costs associated with another
6.4. Upon receipt of the goods from the carrier, the buyer is obliged to check the integrity of the packaging of the goods and in case of any defects this
immediately notify the carrier. In the event of a violation of the packaging indicating unauthorized entry into the consignment, the buyer
to take over the consignment from the carrier.
6.5. Other parties' rights and obligations in the carriage of goods may alter the seller's special delivery terms if they are the seller
6.6. We provide transport services through the Toptrans partner service in the Czech Republic and Slovakia.
Orders over 5000,- Kč incl. VAT ….. FREE OF CHARGE
Czech Republic ……………………….….….. 250,- CZK incl. VAT
Slovakia …………………………………….... 350,- CZK incl. VAT
6.7. Personal pickup is free at our Space, Rámová 1, 110 00 Praha 1 and Space, Vězeňská 6, 110 00 Praha 1.
7. RIGHTS OF FAULT FULFILLMENT
7.1. The rights and obligations of the parties regarding defective performance are governed by applicable generally binding regulations (in particular
the provisions of Sections 1914 to 1925, Sections 2099 to 2117 and Sections 2161 to 2174 of the Civil Code).
7.2. The seller is responsible to the buyer for the goods to be free from defects. In particular, the seller replies to the buyer that at the time
the buyer took over the goods:
7.2.1. the goods have properties that the parties have negotiated and, if the arrangement is lacking, has properties that the seller or the manufacturer has described
or which the buyer expects with regard to the nature of the goods and the advertising they make,
7.2.2. the goods are fit for the purpose which the seller indicates or to which goods of this type are normally used,
7.2.3. the goods correspond to the quality or performance of the agreed sample or original if the quality or design has been determined in accordance with
agreed sample or master,
7.2.4. the goods are in the appropriate quantity, degree or weight and
7.2.5. goods comply with legal requirements
7.2.6. The provisions of Article 7.2.1 of the Terms and Conditions shall not apply to goods sold at a lower price was agreed, the wear and tear of the goods due to its usual use, the used goods for a defect corresponding to
the degree of use or wear and tear that the goods had at the time of takeover by the buyer, or if it results from the nature of the goods.
7.2.7. If there is a defect within six months of the takeover, the goods are deemed to have been defective already at takeover. Buyer is entitled
exercise the right to a defect that occurs with consumer goods within twenty-four months of the takeover.
7.2.8. Rights to defective performance are claimed by the buyer at the seller's address at his location where the claim is accepted
with regard to the range of goods sold, possibly also in the registered office or place of business.
7.2.9. Other rights and obligations of the parties related to the seller's liability for defects may be regulated by the seller's claim rules.
8. OTHER RIGHTS AND OBLIGATIONS OF THE CONTRACTING PARTIES
8. 1. The buyer acquires ownership of the goods by paying the full purchase price of the goods
8. 2. The seller is not bound by any codes of conduct in relation to the buyer within the meaning of Section 1826 (1) E)
8. 3. Consumer complaints are handled by the seller through the electronic address email@example.com.
Buyer information will be sent to the buyer's electronic address.
8. 4. The out-of-court settlement of consumer disputes in the purchase contract is the responsibility of the Czech Trade Inspection, with its registered office
Štěpánská 567/15, 120 00 Praha 2, IČ: 000 20 869, Internet address: https://adr.coi.cz/cs. Platform for solution
online disputes available at http://ec.europa.eu/consumers/ odr can be used to address the issue
disputes between the seller and the buyer from the sales contract.
8. 5. European Consumer Center Czech Republic, with registered office at Štěpánská 567/15, 120 00 Praha 2, Internet address:
http://www.evropskyspotrebitel.cz is a contact point according to Regulation (EU) No 524/2013 of the European Parliament and of the Council
of 21 May 2013 on consumer dispute resolution online and amending Regulations (EC) No 2006/2004 and 2009/22 / EC
(Consumer Dispute Resolution on-line).
8. 6. The seller is authorized to sell the goods on the basis of a trade license. Trade control is carried out within its own
the relevant trade licensing office. Supervision of the area of personal data protection is carried out by the Office for Personal Data Protection.
The Czech Trade Inspection exercises to a limited extent, among others, the supervision of compliance with Act No. 634/1992 Coll.
on Consumer Protection, as amended.
8. 7. The buyer hereby takes on the risk of changing circumstances in accordance with Section 1765 (2) of the Civil Code.
9. PROTECTION OF PERSONAL DATA
9.1. The protection of the personal data of the purchaser, who is a natural person, is provided by Act No. 101/2000 Coll., On the Protection of Personal
data, as amended.
9.2. Buyer agrees to process these personal data: name and surname, address, identification number, tax
identification number, e-mail address, telephone number and (collectively, all as "personal data").
9.3. The Buyer agrees to the processing of personal data by the Seller for the purpose of realizing the rights and obligations of the Purchase Agreement
and for the purpose of maintaining a user account. If the buyer does not choose another option, he / she agrees to the processing of the personal data by the seller
also for the purposes of sending information and business communications to the buyer. Consent to the processing of personal data in its entirety
under this Article is not a condition that would in itself make it impossible to conclude a purchase contract.
9.4. Buyer acknowledges that he / she is required to have his / her personal details (when registering, in his / her user account, when ordering
made from the web interface of the store) should be presented correctly and truthfully and that it is obliged to inform without undue delay
seller of a change in their personal data.
9.5. By processing the buyer's personal data, the seller may assign a third party as processor. In addition to transporters
goods will not be passed on to third parties by the seller without the buyer's prior consent.
9.6. Personal data will be processed indefinitely. Personal data will be processed in electronic form
in an automated manner or in a printed form in a non-automated manner.
9.7. The Buyer confirms that the personal data provided are accurate and that he has been advised that this is a voluntary provision
9.8. Should the buyer believe that the seller or processor (Article 9.5) carries out processing of his or her personal data,
which is contrary to the protection of the buyer's private and personal life or contrary to law, in particular if
personal data that are inaccurate with regard to the purpose of their processing may:
9.8.1. ask the seller or processor for an explanation,
9.8.2. require the seller or processor to remove the resulting condition.
9.8.3. If the buyer asks for information on the processing of his personal data, the seller is required to pass on this information.
The Seller has the right to request the provision of information under the preceding sentence to require reasonable reimbursement not exceeding costs
necessary to provide information.
10. SENDING BUSINESS COMMUNICATIONS AND SAVING COOKIES
10.1. Buyer agrees to send information related to the merchandise, service, or seller to an electronic
the address of the buyer and also agrees to send the sales announcements to the buyer's electronic address.
10.2. Buyer agrees to store so-called cookies on his computer. If a website purchase can be made
and Seller's obligations under the Purchase Agreement to perform without the so-called cookies being stored on the buyer's computer, the buyer
to withdraw the consent under the previous sentence at any time.
11.1. Notices relating to the relationship between the seller and the buyer, in particular regarding the withdrawal from the sales contract, must be delivered
by post in the form of a registered letter, unless otherwise specified in the sales contract. Notifications are delivered to the appropriate contact
the address of the other party and are deemed to have been delivered and effective at the time of their delivery via mail, with the exception of notifications
the withdrawal from the contract made by the buyer where the withdrawal is effective if notice to the buyer is within the withdrawal period
11.2. A notification is also deemed to have been delivered, the receipt of which has been rejected by the addressee, which was not collected during the storage period,
or returned as undeliverable.
11.3. The parties may deliver each other by electronic mail to the address
electronic mail specified in the buyer's user account or specified buyer in the order, to the address given
on the seller's website.
12. FINAL PROVISIONS
12.1. If a relationship based on a sales contract contains an international (foreign) element, then the parties agree that the relationship is governed
Czech law. This does not affect the consumer's rights under generally binding legal regulations.
12.2. If any provision of the Terms of Business is invalid or ineffective, or becomes, in lieu of invalid
the provision will take a provision whose meaning is as close as possible to the invalid provision. Invalid or ineffective
one provision is without prejudice to the validity of the other provisions. Changes and additions to the Purchase Agreement or Business Terms
require a written form.
12.3. The Purchase Agreement, including the Terms and Conditions, is archived by the Seller in electronic form and is not accessible.
12.4. The Attachment on Business Terms and Conditions is a sample withdrawal form from the sales contract.
12.5. Contact details of the seller: delivery address Space, Vězeňská 6, 110 00 Praha 1, e-mail address
firstname.lastname@example.org, phone +420 725 100 317.